Operations · Product · Growth

Jieming Zhao

AI SaaS Operations & Growth Specialist

I turn complex product challenges into clear, scalable systems that improve operations, user experience and organic growth.

Remote · Global perspective
Jieming Zhao

About Me

AI SaaS Operations & Growth Specialist

I specialize in building and growing AI SaaS products, combining product operations, customer success, SEO growth and user experience optimization.

I work across disciplines and cultures, turning complex problems into structured priorities, practical operating systems and sustainable growth.

Selected scale

Evidence behind the work

A snapshot of the products, users and operating systems I have supported across AI SaaS.

106Kcombined unique visitors across two recent 90-day product snapshots
141Kcombined pageviews represented across the same snapshots
US$400K+successful payment volume represented in subscription operations
3,000+customer conversations handled across global user support

2026 dashboard snapshots. Figures describe the operating scale supported and are not presented as outcomes generated solely by one person.

Education

Assumption University of Thailand

Bachelor's Degree in Business English

Minor: International Business Management

Theodore Maria School of Arts · 2018–2023
Assumption University of Thailand

X-Culture Global Collaboration Program

Global Collaboration Certificate · 2022

International teamwork and virtual collaboration experience

Skills

Projects

PROJECT 01 AI SaaS Operations

Sensei AI & ShadeCoder

AI SaaS Operations & Growth Project

Managed product operations, support and growth across two AI SaaS products reaching 106K combined unique visitors in recent 90-day snapshots.

AI SaaS SEO Product Ops
View Project
PROJECT 02 Organic Growth System

SEO Growth System

Organic Traffic Growth Project

Built keyword research workflows, content strategies and SEO optimization processes to increase organic visibility.

SEO Content Strategy Analytics
View Project
PROJECT 03 Independent Digital Build

Portfolio & Personal Agent

Web Development & AI Agent Project

Designed and developed a bilingual portfolio while building a personal AI agent and reusable workflows.

HTML CSS JavaScript AI Agent
View Project

Experience

2025 - Present

Sensei AI & ShadeCoder

AI SaaS Operations & Growth Specialist

Managing AI product operations, SEO growth, customer success and user experience optimization.

2024

Maimiao Auto / CIEV

Foreign Trade Manager

Managed international customers and supported overseas business development.

2023 - 2024

Pico Thailand

Account Executive Intern

Supported international exhibitions, client coordination and NETA Auto social media operations.

Visit Pico Thailand ↗
Pico Thailand logo
2018 - 2023

Assumption University of Thailand

Bachelor's Degree in Business English

Minor: International Business Management

Contact

I'm open to opportunities in AI SaaS Operations, Product Operations and Growth roles.